Welcome to the new Hipotels Vibes Club loyalty program! Enjoy unique offers and experiences. Join now and live the best with us. Thank you for being part of this exciting adventure!
Welcome to Hipotels Vibes Club, the exciting loyalty program designed exclusively for you, our loyal guest! At Hipotels Hotels & Resorts, we want to reward your trust when you book directly through our official website (www.hipotels.com). From now on, your stays with us will be even more rewarding and thrilling.
What are you waiting for? Book now and start enjoying the benefits of Hipotels Vibes! We look forward to welcoming you with open arms to make each stay unforgettable and filled with happiness. Do not miss out!Read moreRead less
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Hipotels Vibes is comprised of three unique levels: Hipotels Calm, Hipotels Joy, and Hipotels Happy. These levels offer you the opportunity to enjoy incredible benefits and exclusive rewards as you accumulate nights at our hotels. The more nights you spend with us, the faster you'll progress through the levels, which means you'll experience increasing discounts and enhancements on your future bookings.Read moreRead less
As a new member of our "Calm" level, you will enjoy exclusive benefits when booking directly through our website.
How to join the "Calm" level? To be part of this level, simply register on Hipotels Vibes, and you will be able to enjoy the following advantages:
- 5% discount on your first reservation.
- Welcome detail in your room from the entire team to start your vacation with a special touch..
Hipotels Joy, our second loyalty level, offers even more benefits than the Calm level. In addition to enjoying the same advantages as the previous level, you will receive an additional discount. With Hipotels Joy, you can indulge in a wide variety of extra perks and privileges.
To ascend to Joy, you must have accumulated a total of 15 nights in any Hipotels hotel, and your category will automatically be upgraded. Please note that if you go 36 months without making a reservation with us, you will return to the initial level.
Join Hipotels Vibes and explore a world of exclusive benefits and rewards. Start enjoying your elevated membership status today!
SAME BENEFITS AS HIPOTELS CALM BUT WITH A HIGHER DISCOUNT PERCENTAGE.
Hipotels Happy is the highest level of our loyalty program. With this level, you will receive an even more generous discount when making your reservations through our official website. Additionally, you will enjoy even greater benefits compared to the Joy level. At Hipotels Happy, we provide you with an exceptional experience with exclusive benefits and superior privileges.
To become part of Happy, you must have accumulated a minimum of 33 nights at any Hipotels hotel. Please note that if you go without making a reservation on the Hipotels website for 36 months, you will be moved to the Calm level.
Higher discount percentage and discounts on special services at selected establishments.
- How does it workWhat is Hipotels Vibes Club?
Hipotels Vibes Club is the loyalty program of the Hipotels Hotels & Resorts brand. The objective of the program is to reward guests who have made their reservations through the official website.How do I register for the loyalty programme?
Via the webpage www.hipotels.com you can register and access your personal profile as a member of the programme:
- In the "Hipotels Vibes" you can register and once you have entered your details, you can access your profile, consult your bookings and all the information related to your details.
- When finalising a booking, you can register by simply filling in your details, giving you access to your profile.
Once registered, you will be given a user ID.How can I identify myself in the Hipotels Vibes Club loyalty program?
Please remember that the main information for identifying yourself in the Hipotels Vibes loyalty program is your email address. To ensure accurate tracking of your level and avoid any confusion, it is recommended to always use the same email address when making reservations and accessing your account. This will enable us to provide you with the appropriate benefits based on your level in the program.How can I check my current level?
You can check your current level in Hipotels Vibes by logging into your account on our official website or contacting our customer support team for assistance.How can I improve my level in Hipotels Vibes Club?
To move up in level in Hipotels Vibes Club, we take into account the nights you spend in our hotels, as long as you have made the reservations directly through our official website. Each time you stay with us, regardless of the different bookings you make, the nights will accumulate and help you progress faster towards a higher level in our loyalty program.What do I get based on my Vibes level?
Based on your Vibes level, you will receive special discounted rates exclusively for you. Additionally, in some hotels, you can enjoy extra benefits which you can inquire about when making your reservation.Is my personal data safe within the loyalty programme?
Your personal data as the title holder of the points will be included in your user profile in order that HIPOTELS can manage the points system effectively, to personalise services, and to send personalised communications regarding products and services from the Hipotels group. At any time, you may revoke your consent to the points above mentioned by sending an email to: firstname.lastname@example.org. Personal data belonging to members will be managed and interpreted in accordance with Spanish legislation and are subject, when applicable, to that stated in Law 7/1998 of the 13th of April regarding General Conditions of Contracting, RDL 1/2007 of the 16th of November where the amended text of the General Law for the Defence of Consumers and Users and other complementary laws has been accepted together with Directive 97/7/CEE of the 20th of May 1997, applicable to contracts formulated via the internet between consumer and provider, and, in any case, to the Organic Law 15/1999 regarding the Protection of Personal Data and the regulations contained therein and Law 34/2002 of the 11th of July regarding Services of the Information Society and Electronic Commerce.Is the flight + hotel reservation part of the Hipotels Vibes program?
Flight + hotel is not part of the Hipotels Vibes program and special discounts are not generated.How do I cancel my membership of the loyalty programme?
To cancel your membership, you need to send an email to the following address: email@example.com. Hipotels will deal with your request immediately and you will receive a confirmation email.Do the levels have an expiration date?
Yes, in the event that you go 36 consecutive months without making a reservation with us, you will automatically be moved to the first level (Calm).Does Haven Riviera Cancun participate in the Club Vibes program?
Does Haven Riviera Cancun participate in the Club Vibes program? At the moment, Haven Riviera Cancun is not included in the Club Vibes program.