Welcome to the new loyalty program.
- Read moreRead less
- How does it workWhat is Hipotels Rewards?
Hipotels Rewards is a loyalty programme from the Hipotels Hotels & Resorts brand. The aim of the programme is to reward those guests who have made their booking via the official website (www.hipotels.com). To do this, members of the programme will receive a customer code and will be able to access special rates.
How do I register for the loyalty programme?
Via the webpage www.hipotels.com you can register and access your personal profile as a member of the programme:
- In the "Clients area" you can register and once you have entered your details, you can access your profile, consult your bookings and all the information related to your details.
- When finalising a booking, you can register by simply filling in your details, giving you access to your profile.
Once registered, you will be given a user ID.How do I cancel my membership of the loyalty programme?
To cancel your membership, you need to send an email to the following address: email@example.com. Hipotels will deal with your request immediately and you will receive a confirmation email.Is my personal data safe within the loyalty programme?
Your personal data as the title holder of the points will be included in your user profile in order that HIPOTELS can manage the points system effectively, to personalise services, and to send personalised communications regarding products and services from the Hipotels group. At any time, you may revoke your consent to the points above mentioned by sending an email to: firstname.lastname@example.org. Personal data belonging to members will be managed and interpreted in accordance with Spanish legislation and are subject, when applicable, to that stated in Law 7/1998 of the 13th of April regarding General Conditions of Contracting, RDL 1/2007 of the 16th of November where the amended text of the General Law for the Defence of Consumers and Users and other complementary laws has been accepted together with Directive 97/7/CEE of the 20th of May 1997, applicable to contracts formulated via the internet between consumer and provider, and, in any case, to the Organic Law 15/1999 regarding the Protection of Personal Data and the regulations contained therein and Law 34/2002 of the 11th of July regarding Services of the Information Society and Electronic Commerce.Is the flight + hotel reservation part of the Rewards program?
Flight + hotel is not part of the Hipotels Rewards program and special discounts are not generated.