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Hipotels Natura Palace & Spa | Opiniones

Urbanización Montaña Roja, s/n - Playa Blanca - Lanzarote - España - +34 928 519 070 - naturapalace@hipotels.com

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9.2 Excelente

sobre 134 opiniones

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Hipotels.com

8.8/10

Mi pareja y yo hemos estado a finales de Abril en este hotel y fue fantástico! Ambiente muy relajado, vistas increíbles, buena organización, instalaciones limpias, cocineros excelentes y lo mejor de todo el trato por parte del personal del hotel. Nos hicieron pasar una estancia fabulosa. ¡Se lo recomendamos a todo el mundo! My partner and I have been at the end of April at this hotel and it was fantastic! Very relaxed atmosphere, amazing views, well organized, clean facilities, excellent chefs and best of all, the treatment from the hotel staff. We had a great time.We recommend it to everyone!

 'Hipotels.com'

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    10
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    10
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    10
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    9

Excellent 10/10. Slight criticisM, tea and coffee sachets within room not always replaced daily and cups/glasses within room not washed/cleaned adequately.

 'Hipotels.com'

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    10
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    10
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    10
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    10
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    10

Went to playa blanca in September, first holiday in a few years, stayed at the Hotel Natura Palace, absolutely fantastic, there is a web site and everything on there was exactly as they showed, clean, air conditioned, polite lovely staff can not do enough for you, food was gorgeous we stayed as half bourd well worth the money, highly recommend

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    10
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    10
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    9

My wife and I have just returned from our second visit this year (October 2014) to the Natura Palace . We hope that the Hotel will not loose its focus on quality and service .The staff are working very hard to maintain the service that we expect . The management need to take on more staff to help relieve the pressure on them .In contrast to our visit in May ,staff in the restaurant were almost at running speed and tables were not cleared between courses . We had to move used plates to other tables to make room for the next course .The atmosphere in the restaurant was frenetic and not a relaxing place to be .The quality of food was excellent but we seemed to have too many nights with a pork joint as the main carving joint .
The reception staff were very helpful and could not do enough for us .The pool area was clean and tidy and sunbeds in good condition .The usual problem of towel reservation before 9am with some loungers not used for 5 hours .
The rooms were comfortable and clean This Hotel is one of the best on the island and still a relaxing place to be and we shall return next year .
Michael and Sonja

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    10
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    10
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    9

Really lovely hotel, lovely quiet location, super swimming pools and amazing breakfast. The breakfast improves year on year. We stayed for a month and had a brilliant time. The staff are attentive and listen to feed back. All the suggestions we have put forward have been implemented . We even mentioned that we only had a few English to channels in passing and when we got back to our room that night we had itv, bb1 and bbc2 added.

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    9
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    9
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    8

Nos alojamos varios días en este magnífico hotel para visitar la espectacular isla de Lanzarote. Está ubicado en una zona tranquila de Playa Blanca, junto a un paseo marítimo, donde puedes contemplar unas vistas impresionantes. 

Dentro de sus instalaciones, nos gustaría destacar la piscina de agua salada. También cuenta con una de agua dulce y, naturalmente, con otra infantil. Además, hay un jacuzzi al aire libre. Todo ello está supervisado por el socorrista Miguel, un chico muy majo, que está siempre dispuesto a satisfacer las necesidades del cliente. 

El bufé dispone de una amplia variedad de platos fríos y calientes realmente deliciosos. Cada noche, hay una fuente de chocolate de diferente sabor, acompañada de tartas, dulces y helados. El ambiente de cordialidad que se respira entre todos los camareros queda patente desde el primer día. Sin duda, el éxito de este sensacional bufé se debe a la auténtica profesionalidad del maître Javier, un chico agradable, simpático, atento y servicial, que nos trató excelentemente durante toda nuestra estancia. 

Si lo que verdaderamente buscas es relajarte y descansar, este acogedor hotel es idóneo, pues la paz y la serenidad están garantizadas.

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    9
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    9
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    9

This was our second stay at the Natura Palace. We stayed in March for a week and had such a great time that we wanted to return. We had room 1330, top floor, wonderful views. Room could not be faulted, spacious, clean and comfortable. The food is superb with a tremendous choice. The staff are smiling and courteous and always willing to help. The evening entertainment is very good. This hotel is a real gem and we will definitely return.

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    9
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    9

our second visit after staying for a week can truly say I feel relaxed and replenished. its in a quiet area but with plenty to do in a short distance! the food was perfect and the staff very attentive and helpful. hopefully we will have many more visits to this wonderful place!!!

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    9
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    9
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    9

Returned to this hotel 7-18 sept having stayed here in March and again had a wonderful time.
This is without doubt the best hotel we have stayed in and one which we now use as a benchmark to compare other hotels to.
The food is so varied and such a high standard that anyone would be hard pressed not to choose a plate to suit their tastes.The themed nights and the Gala night should not be missed and if you are a sea food fan you are in for a treat. I agree with a previous reviewer that the carvery was frequently pork but if you consider the Lanzarote terrain I doubt it could sustain beef cattle so obviously they use what is in season or they can obtain fresh.
The wine list is quite good and varied and promotes the Lanzarote wines which surprisingly are very good.
The hotel for us is in an ideal location and in a quiet area. The grounds are spacious with 2 pools and a bubble bath which explodes into life every 20 minutes or so and attracts quite a crowd as soon as it does.
The impressive lobby is expansive and accommodates reception and the piano bar the latter being very relaxing and our favourite especially when the pianist was present.
The management are highly visible and interactive and always engage you in conversation whilst waiting to be seated at breakfast or dinner.
The strengths of this hotel are a) fantastic hard working staff.b) striving too improve standards all the time c ) highly approachable managers who are always listening to customers both complimentary and to their concerns and responding promptly.d) maintaining a highly relaxing atmosphere and "feel" throughout the hotel.
Minor gripes no courtesy room when hotel full on evening flight and had to use shower in toilets off reception, would like pianist on more frequently in lobby bar and evening entertainment is hit and miss.
However, I must emphasise these gripes I really had to think hard to find.
If you want a hotel in a quiet idyllic location guaranteed to allow you to chill this one is for you.
Well done Natura Palace.

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    10
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    9

3rd visit here and as enjoyable as previously.Food excellent for choice.Carvery had lamb,pork and beef.My husband expected a slice of beef and got an inch thick piece like steak which was tender.I had lamb and got given 4thick slices,also tender.12selections of tea ,similar amount of different breads and cakes and croissants at breakfast.I found the coffee machine at the back of the room so had "bean to cup " each morning ,I'm not a fan of the coffee that came to the table in a flask.Room large and bed comfy,balcony with sea view,plenty of hot water,sheets changed after 3days,towels on request.Big bar/lobby with new white leather chairs.pity the backs weren't higher than the shoulders,Still the red ones were very squishy and comfy.only one gripe,the clean sheets were damp when we came to sleep in them .one t hing we noticed here,is that the staff are happy.friendly and helpful and always smiling.Genuinely seem to enjoy where they work.Weather was very hot our week ,it was 28-30 deg.

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    9
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    9

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