We have just returned from La Geria in Los Pocillos , Puerto Del Carmen . Sunday 28th May
The hotel is lovely in decor and the pool area very nice , cleaning standards are high but the book ends there.
We were booked ALL INCLUSIVE and had paid for that service but we found that we were treated like plebs to be exact , you sat and waited and waited and waited at your table to be served only to be served after all paying guests got their drinks , it was awful the waiters totally disliked the All Inclusive residents , when you finally got served if you ordered a lager this came in a small glass or plastic water cup , when asked for a large beer we were told "not for all inclusive " when we asked for a bottle of water "not for all inclusive " only small plastic cups of water available.
Whether this is due to waiters thinking they are being short changed because of not receiving has many tips I dont know , but if they had been civil they would of got a tip every time of us . But you are hardly going to tip some ignoramas
If it is that they feel against All Inclusive because local bars etc do not get as much trade i really dont know .?? and so make it totally miserable and unfriendly because of that ?????
I do know that a strong complaint is going into Jet 2 whom we like travelling with very much by the way , along with a copy of the printed rule and regulations for the All Inclusive guest or pleb it is completely disgusting , we paid for this service and we did not get it.